Terms of Service

1. Agreement

These Terms of Service (the "Terms") govern your access to and use of Cardster (the "Service"), an automated client-celebration platform that sends branded greeting cards by email on behalf of your business. By creating an account or using the Service you agree to these Terms on behalf of yourself and the business you represent ("you," the "Customer"). If you do not agree, do not use the Service.

2. The Service

Cardster lets you import or sync a list of your clients, design branded greeting cards, and have those cards delivered automatically on birthdays and on dates you schedule. Features vary by subscription plan. We may improve, add, or remove features over time; if a change materially reduces the Service you pay for, you may cancel and receive a prorated refund of prepaid, unused fees.

3. Your account

• You must provide accurate information and keep your credentials secure.
• You are responsible for all activity that occurs under your account.
• You must be at least 18 years old and authorized to act for your business.
• Notify us immediately at info@prrenovatio.com of any unauthorized use.

4. Your data and your clients' data

You retain all rights to the contact information you upload or sync ("Customer Data"). You grant us a limited license to process Customer Data solely to provide the Service. You represent and warrant that:

• you have a lawful basis and, where required, consent to share your clients' contact information with us and to send them greeting messages;
• your use of the Service complies with the laws that apply to your business;
• you will not upload sensitive data the Service does not need, such as clinical, financial, or legal case information. The Service only requires names, email addresses, birthdates, language preference, and phone numbers.

Our collection and use of personal information is described in the Privacy Policy.

5. Healthcare customers

If you are a covered entity under HIPAA (for example, a dental or medical practice), patient names, contact details, and birthdates may constitute protected health information. Do not upload patient data until a Business Associate Agreement ("BAA") between your practice and Cardster is in place. Contact us at info@prrenovatio.com to execute a BAA. We process only the minimum information necessary to deliver celebration cards and never request or store clinical records.

6. Acceptable use

You agree not to use the Service to:

• send spam, unsolicited commercial email, or messages unrelated to celebrations;
• send content that is unlawful, deceptive, harassing, or infringing;
• upload contact lists you do not have the right to use;
• circumvent sending limits, suppression lists, or unsubscribe mechanisms;
• resell or provide the Service to third parties without our written consent.

Every email sent through the Service includes an unsubscribe link and your business address, as required by the CAN-SPAM Act. Unsubscribes are honored immediately and automatically.

7. Subscriptions, trials, and billing

• Paid plans are billed monthly or annually, in advance, in US dollars.
• Free trials convert to a paid subscription at the end of the trial period unless you cancel first.
• You can cancel anytime; your plan remains active until the end of the paid period. Fees already paid are non-refundable except where these Terms or the law require otherwise.
• If a payment fails we will retry and notify you. Sending continues during a short grace period, after which the Service is paused until payment is resolved.
• Prices may change with at least 30 days' notice before your next renewal.

8. Intellectual property

We own the Service, including its software, card template designs, and holiday artwork library. You own your logo, brand assets, and any artwork you upload. Cards composed from platform templates plus your branding may be sent to your clients without restriction, but the underlying platform templates may not be extracted or resold.

9. Termination and data deletion

You may close your account at any time. We may suspend or terminate accounts that violate these Terms, with notice where practical. After cancellation we retain your data for 90 days so you can reactivate or export it, then permanently delete it. You may request earlier deletion at any time.

10. Disclaimers

The Service is provided "as is" and "as available." We do not guarantee that every message will be delivered, since delivery depends on third-party email infrastructure and recipient mail servers. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or revenue. Our total liability for any claim arising out of the Service is limited to the amounts you paid us in the 12 months before the claim arose. Nothing in these Terms limits liability that cannot be limited by law.

12. Changes to these Terms

We may update these Terms from time to time. If a change is material we will notify you by email or in the app at least 30 days before it takes effect. Continued use of the Service after the effective date constitutes acceptance.

13. Governing law and contact

These Terms are governed by the laws of the Commonwealth of Puerto Rico and applicable US federal law, without regard to conflict-of-law rules. Questions about these Terms: info@prrenovatio.com.